Ecommerce Operations
Keep commerce moving—before and after checkout.
CXProx supports Shopify, WooCommerce, Amazon Seller Central and other ecommerce environments by coordinating the operational moments that shape customer trust.
Reduce operational friction across orders, subscriptions, shipping and post-purchase support.
46–50CX professionalsEN + FRBilingual support24/7Coverage available
CapabilitiesDepth without
Depth without
operational distance.
Every capability is shaped around the client’s workflows, platforms, standards and commercial priorities.
Order Management
Subscription Management
Returns
Exchanges
Refund Processing
Shipping Support
Delivery Issue Resolution
Inventory Coordination
Customer Retention
Marketplace Support
How it worksOne continuous
One continuous
operating loop.
Receive the signal
Orders, changes and customer requests enter one coordinated operating flow.
Connect the context
Support decisions remain aligned with fulfilment, inventory and commerce-platform information.
Resolve the movement
The team completes the correct operational action and keeps the customer informed.
Protect the relationship
Every resolved post-purchase moment becomes an opportunity to preserve loyalty.
Build the operating model around your next stage of growth.
Share the current friction, coverage and service scope. CXProx will turn it into a focused starting recommendation.